EKEYOBOMOERE FEDORA KOUFA

EKEYOBOMOERE FEDORA KOUFA

Mile II Sagbama Town., 561101, Sagbama, Nigeria.

About

Motivated Nursing Science student with a strong foundation in patient care, community engagement, and administrative support, complemented by diverse experience in customer service, teaching, and sales. Eager to leverage strong communication, teamwork, and organizational skills in remote roles, contributing to impactful initiatives while advancing professional development.

Work

National Orientation Agency (NOA)
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ADHOC Staff

Sagbama, Bayelsa State, Nigeria

Summary

Engaged communities in awareness programs as ADHOC Staff for the National Orientation Agency (NOA).

Highlights

Participated actively in community sensitization and awareness programs, reaching diverse audiences and promoting public understanding of key national initiatives.

Venta Integrated Services Limited
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ASD (Airtel Shop Developer)

Sagbama, Bayelsa State, Nigeria

Summary

Currently serving as an Airtel Shop Developer at Venta Integrated Services Limited, driving sales, ensuring compliance, and managing customer service operations for telecommunication services.

Highlights

Successfully registered numerous SIMs, ensuring adherence to regulatory requirements and facilitating efficient customer onboarding.

Achieved sales targets by actively promoting telecommunication products and services, directly contributing to revenue growth.

Resolved complex customer issues related to SIM replacements and account troubleshooting, enhancing customer satisfaction and retention.

Maintained strict compliance with Know Your Customer (KYC) regulations, safeguarding company and customer data integrity.

Managed outlet operations, including meticulous stock tracking and maintaining store branding standards, to optimize performance and customer experience.

Freelance
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Hair Stylist

Sagbama, Bayelsa State, Nigeria

Summary

Offered professional hair styling services and customer support, building strong client relationships.

Highlights

Provided diverse hair styling services, consistently meeting client preferences and enhancing personal appearance.

Delivered attentive customer support, ensuring high client satisfaction and fostering repeat business.

SOCU
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ADHOC Staff

Sagbama, Bayelsa State, Nigeria

Summary

Conducted data collection and management as ADHOC Staff for SOCU.

Highlights

Registered and updated household information, contributing to accurate data collection and comprehensive community profiling efforts.

Heartland, Alliance & General Hospital
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Volunteer Staff

Sagbama, Bayelsa State, Nigeria

Summary

Contributed to patient well-being and operational efficiency as a Volunteer Staff member at Heartland, Alliance & General Hospital.

Highlights

Assisted nursing staff with essential patient care activities, directly improving patient comfort and supporting medical operations.

Managed and organized critical documentation and patient records, ensuring accuracy and accessibility for healthcare professionals.

Seaside Hotel
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Receptionist

Sagbama, Bayelsa State, Nigeria

Summary

Managed front desk operations and ensured positive guest experiences at Seaside Hotel.

Highlights

Efficiently managed front desk operations, including guest check-in/out and reservations, ensuring smooth hotel functionality and guest satisfaction.

Provided exceptional guest service, promptly addressing inquiries and resolving issues to enhance overall guest experience.

Sprout International Academy
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Teacher/Cashier

Sagbama, Bayelsa State, Nigeria

Summary

Provided educational instruction and managed financial transactions as a Teacher/Cashier at Sprout International Academy.

Highlights

Delivered engaging lessons to students across various subjects, fostering a positive learning environment and contributing to academic development.

Managed daily cashier duties with high accuracy, handling financial transactions and maintaining precise records for school operations.

Volunteer

Various Community Initiatives
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Community Volunteer

Sagbama, Bayelsa State, Nigeria

Summary

Actively engaged in various community volunteering and sensitization activities, contributing to public welfare and awareness.

Highlights

Participated in community sensitization programs, educating residents on critical social and health issues.

Contributed to healthcare volunteering efforts, supporting public health initiatives and community well-being.

Education

3MTT
Sagbama, Bayelsa State, Nigeria

Training/Program

Data Analysis and Visualization

Hensard University
Sagbama, Bayelsa State, Nigeria

Bachelor of Science (B.Sc.)

Nursing Science

ATC Computer Training
Sagbama, Bayelsa State, Nigeria

Certification/Training

Microsoft Word & Microsoft Excel

Courses

Microsoft Word

Microsoft Excel

Languages

English

Skills

Communication Skills

Verbal Communication, Written Communication, Interpersonal Skills, Public Speaking, Active Listening.

Patient Care

Basic Life Support, Patient Education, Compassion, Hygiene Assistance, Vital Signs Monitoring.

Hair Styling

Hairdressing Techniques, Client Consultation, Product Application.

Microsoft Office Suite

Microsoft Word, Microsoft Excel, Data Entry, Document Creation, Spreadsheet Management.

Teamwork

Collaboration, Cross-functional Teams, Conflict Resolution, Team Leadership.

Time Management

Prioritization, Scheduling, Task Management, Deadline Adherence.

Social Media Skills

Content Creation, Community Engagement, Digital Marketing.

Documentation & Record Keeping

Data Management, Filing Systems, Accuracy, Confidentiality.

Sales & Customer Service

Customer Relationship Management, Problem Solving, Product Promotion, Client Retention.

Regulatory Compliance

KYC, Data Protection, Standard Operating Procedures.

Operations Management

Stock Management, Inventory Control, Outlet Management, Logistics.

Teaching & Training

Curriculum Delivery, Student Engagement, Instructional Design.

Front Desk Operations

Guest Relations, Reservations, Check-in/Check-out, Switchboard Operation.

Community Engagement

Sensitization Programs, Public Awareness, Stakeholder Engagement.

Data Analysis

Data Interpretation, Data Visualization.

Interests

Reading
Hair Making
Music
Sports
Volunteering

References

References

Available on request